Get in Touch

Have questions about FileConvert? We're here to help. Choose the best way to reach us below.

Email Support

For general inquiries and support questions

support@freefileconverter.dev

Privacy Inquiries

For privacy-related questions and data requests

privacy@freefileconverter.dev

GitHub

Report bugs and contribute to development

github.com/fileconvert

Before You Contact Us

How-To Questions

Check our documentation and guides first

View Documentation →

Feature Requests

We love hearing your ideas for improvements

Submit Request →

Status Updates

Check service status and planned maintenance

View Status →

Send Us a Message

By submitting this form, you agree to our Privacy Policy

Frequently Asked Questions

How long does it take to get a response?

We aim to respond to all inquiries within 24-48 hours during business days.

Can I request new file format support?

Yes! We welcome suggestions for new formats. Please include details about your use case.

Do you offer enterprise support?

We offer priority support and custom solutions for enterprise customers. Contact us to discuss your needs.

I found a bug. How do I report it?

Please open an issue on our GitHub repository with details about the bug, including browser version and steps to reproduce.

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